Privacy policy

Privacy policy

Introduction


This Privacy Policy governs the privacy practices for the apps developed by ©Afairy (referred to as "the Apps"). This policy explains how we collect, use, and protect your personal information when you use our Apps.


Afairy is a trademark of Lambda Labs SAS, a Uruguayan registered business.


Information Collection


We collect certain personal information when you sign up for a free or paid plan, including but not limited to your name, email address, and other necessary account details.

This information is used to provide you with access to the Apps and facilitate communication regarding your subscription.


Personal Data Collected:

  • Contact Information: Name, email address.

  • Account Information: Username, subscription plan details, and usage data within the Apps.

We do not collect personal information (such as name or email address) if you are using the product through a third-party partner platform where no sign-up is required for access.


Use of Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our subscription-based services.

  • To process transactions and payments for subscriptions.

  • To communicate with you regarding your subscription, including updates, renewals, and customer support.

  • To improve and personalize the Apps based on your usage and feedback.

  • To comply with legal obligations and resolve any disputes.


Data Retention

We will retain your personal data for at least 5 years after the last usage of our product. After this period, your data will be deleted unless otherwise required for legal or operational purposes.


User Rights


If you wish to update, remove, or delete your personal information, you can contact us at request@afairy.ai, and we will comply with your request promptly, subject to any legal obligations we may have.

Cookies and Tracking

We use third-party tools like Mixpanel for analytics and tracking purposes. These tools help us understand how users interact with our Apps and improve our services. Please note that Mixpanel and other third-party services may use cookies or similar tracking technologies to collect usage data. By using our Apps, you consent to the collection of this data for analytics purposes. For more information, please review the privacy policies of these third-party tools.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. However, please note that no method of data transmission over the internet or electronic storage is completely secure.

Third-Party Services

We may share your personal information with third-party service providers, including payment processors and customer support services, to help us deliver our services. These third-party services have their own privacy policies, and we encourage you to review them. We do not control the privacy practices of these third-party services and are not responsible for their actions.

  • Third-Party Payment Processors: We may use Paddle as a payment processor for handling subscription payments. Paddle processes your payment information on our behalf, and you should refer to their privacy policy for more details on how they handle your payment data.

Children's Privacy


The Apps are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child under 13 has provided us with personal information, please contact us immediately at request@afairy.ai.


Changes to this Privacy Policy


We may update or modify this Privacy Policy from time to time. Any changes will be effective upon posting the revised version within the Apps. It is your responsibility to review this Privacy Policy periodically for any updates.


Feedback


We value your feedback on our products. If you have any suggestions, comments, or questions, please feel free to reach out to us at hello@afairy.ai. We appreciate your input and will make every effort to respond to your inquiries.


Governing Law and Dispute Resolution

This Privacy Policy shall be governed by and construed in accordance with the laws of Uruguay. Any disputes arising from or relating to this Privacy Policy shall be resolved through arbitration in Montevideo, Uruguay.


Conclusion

This Privacy Policy constitutes the entire agreement between you and Afairy regarding your use of the Apps and the collection of personal data. If you do not agree to these terms, please refrain from using the Apps.